In Akamai’s context, what does Application Performance Management (APM) involve?

The concept of Application Performance Management (APM) in Akamai's context involves monitoring and optimizing application performance. This encompasses a wide range of activities aimed at ensuring that applications run smoothly and efficiently, providing users with a seamless experience. APM includes continuous monitoring of applications to gather performance metrics, identifying issues that may affect speed and availability, and implementing optimizations to enhance responsiveness and reliability.

This approach not only focuses on identifying performance bottlenecks and troubleshooting them, but also involves proactive measures such as analyzing user interactions and employing real-time monitoring tools. The goal is to improve overall application performance, ensure fast load times, and maintain high levels of user satisfaction.

While monitoring hardware components is an important aspect of the overall IT infrastructure, it does not fully encompass the broad scope of APM, which is primarily concerned with the software side. Setting up new applications and managing user access are indeed vital tasks in IT management but fall outside the specific framework of application performance management, which is focused primarily on optimizing and ensuring the efficacy of existing applications.